Pleasant Ridge Reviews

I was hoping there’d be more to choose from, but the selection felt small compared to other places I’ve checked out. I couldn’t really find what I was looking for, so it was a bit disappointing.

I had to exchange my order for a different size, and it went way smoother than I expected. I’m particular about customer service, so my standard is basically: don’t make me chase you or jump through hoops. They replied quickly, explained the steps clearly, and I got the new size without any drama. I’d definitely shop here again

I contacted pleasantridge.ca because I was a bit unsure about what kind of saddle would be best for my horse. They replied fairly quickly, asked good questions, and didn’t make me feel like they were just trying to sell me something... which I appreciated.

The advice ended up being really useful, and the saddle fits better than my old one. I’m giving 4 stars because I did have to check in once for an update, but overall it was a solid experience!

I kept having to chase them just to find out what was going on with my delivery. They’d say things like “it’s on the way” or “you’ll get an update soon,” but nothing specific ever came through. Really frustrating when all you want is a clear answer

I had to call Pleasant Ridge with a question about my order, and I was fully prepared to enter panic mode over it, but they got back to me way faster than I expected.
The person I spoke with was super friendly and didn’t rush me at all, which felt huge in the moment. They explained what was going on clearly and helped me sort everything out without making me feel dramatic, even though I was absolutely acting like my whole week depended on it.
Everything turned out totally fine, and I genuinely felt like they cared instead of just trying to get me off the phone. I’d definitely use them again.

I ordered from Pleasant Ridge and actually used their fit guide before choosing a size. It was accurate overall, though the shoulders ended up feeling just a little snug… not enough to return it or anything. I’m still happy with the order, I’d just probably double check my measurements next time before buying.

Checkout was easy. The payment went through without any trouble, and I got my order confirmation email right away. Fair to say it all worked exactly like you’d hope.

My order was pretty much right, and everything matched what I picked online. One small item was packed a little differently than I expected, which was kind of annoying, but not a huge deal. Overall, I’m happy with it and I’d probably order again

Am I the only one who thought this would be a lot better quality for what it costs? It felt cheap right out of the box, and after not much use, it already started falling apart. Definitely disappointing.

Ordering the part was totally fine, but once I actually needed help, it felt like their support only works when it wants to. Replies took days, and I had to keep explaining the same issue over again. Nobody was rude or anything, but they weren’t very helpful either. I definitely expected better after-sales support.

I ordered from pleasantridge.ca and, for some reason, I had already prepared myself to wait a while. So when the tracking email came through the same day and the package showed up quickly, I was relieved.

Everything was packed properly, and there were no random delays or confusing updates, which made the whole thing feel easy. It might seem like a small thing, but quick shipping just makes the experience feel way less stressful, and I was genuinely happy with it

the team was super helpful and answered all my questions without making anything feel overly complicated. really appreciated how easy they made the whole experience

The shipping cost felt kind of high. I know prices vary, but I’m personally not a fan of paying much for delivery, so that part made the order feel a little less worth it to me...

I found pleasantridge.ca easy to use overall. The site loaded smoothly for me, and I was able to find the main information without having to click around too much. The layout is fairly simple, but that made it feel straightforward and dependable.

I’d give it 4 stars mainly because a few sections could be clearer on mobile, and some pages could use a bit more detail. That said, nothing felt sketchy or frustrating, and the site did what I needed it to do without any real issues.

I was so relieved to find pleasantridge.ca. I had been checking a bunch of other places and everything was either sold out or felt like a dead end, which was driving me a little crazy. Then I landed on their site and they actually had the items available — basically a tiny miracle at that point. The site was simple to use, the inventory seemed accurate, and ordering was totally hassle-free. I’d definitely shop there again.

It was worth it. The price felt fair, and for what I got, it was a good deal. No complaints here.

Curbside pickup was quick and way smoother than I expected. I kind of assumed there’d be some catch, like a long wait or someone trying to make me come inside, but nope, just pulled up, got my order, and left without any hassle